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The Centrelink automated debt recovery system fails the pub test

It has been widely reported that the Centrelink debt recovery system has failed the pub test. Why does it matter and what should have been done? The summer has not been a good one for the Australian government as it continues to reel from self-inflicted crises. The parliamentary expenses scandal continues to claim scalps, [...]

By |2018-05-03T15:27:27+09:30January 27th, 2017|System Failure, Systems Thinking|0 Comments

Loss of essential services during a statewide blackout

Although extremely rare, major power blackouts do occur. When they do, it is imperative that there is no loss of essential services. Major power blackouts in advanced economies are extremely rare, but they do occur. In these circumstances it is imperative that essential services continue to operate. However, during the South Australian power blackout on [...]

By |2016-11-01T11:26:39+10:30October 20th, 2016|System Failure, System Safety|0 Comments

Systemic failings end in tragedy

A deadly mistake at a Sydney hospital ended in tragedy after two babies were accidently administered nitrous oxide instead of oxygen. An accident at Bankstown-Lidcombe Hospital has ended in tragedy leaving one baby dead and another with suspected brain damage. The babies were accidently administered nitrous oxide following an installation bungle, which led to [...]

By |2018-05-03T15:26:13+09:30August 29th, 2016|System Failure, System Safety|5 Comments

Gun control laws – A tale of two countries

Australia's gun control laws have stopped mass shootings and reduced gun related homicides. Why is the US struggling to introduce gun controls to do the same? Systems thinking may provide some insight. Just two weeks after the Orlando nightclub shooting, the bloodiest in the recent history, when a gunman killed forty nine people and [...]

By |2018-05-03T15:23:37+09:30June 24th, 2016|System Failure, Systems Thinking|2 Comments

Re-emergence of black lung disease after thirty years

Black lung is an insidious but entirely preventable occupational lung disease. It was thought to have been eradicated in Australia but it has now reappeared with several cases being reported. Coal workers’ pneumoconiosis or black lung was thought to have been eradicated but it reappeared when four Queensland coalminers were diagnosed with the disease [...]

By |2018-05-03T15:22:16+09:30May 24th, 2016|System Failure, System Safety|1 Comment

Jetstar safety incidents under investigation by the ATSB

The Australian Transport Safety Bureau is investigating Jetstar over two safety incidents that had the potential to affect flight safety. On the 19th October 2015 a scheduled flight to Melbourne, operated by Jetstar departed from Brisbane with sixteen more passengers than had been accounted for in the crew’s flight plan. Ten days later a [...]

By |2018-05-03T15:13:08+09:30December 8th, 2015|System Failure, Systems Thinking|0 Comments